{"id":625,"date":"2026-06-17T10:41:33","date_gmt":"2026-06-17T08:41:33","guid":{"rendered":"https:\/\/www.it-resell.com\/blog\/glossar\/rca-postmortem\/"},"modified":"2026-06-17T10:41:33","modified_gmt":"2026-06-17T08:41:33","slug":"rca-postmortem","status":"publish","type":"glossar","link":"https:\/\/www.it-resell.com\/blog\/glossar\/rca-postmortem","title":{"rendered":"RCA \/ Postmortem"},"content":{"rendered":"<p>Eine <strong>Root-Cause-Analysis (RCA)<\/strong> ist eine systematische Methode zur Ermittlung der eigentlichen Ursachen eines IT-Vorfalls, nicht nur der Symptome. Das <strong>Postmortem<\/strong> ist das Dokument, das den Incident-Verlauf, die RCA und Ma\u00dfnahmen festh\u00e4lt. Die &#8222;5 Whys&#8220;-Methode und Fishbone-Diagramme sind g\u00e4ngige RCA-Werkzeuge. Blameless Postmortems (keine Schuldzuweisung an Personen) sind Best Practice in DevOps-Kulturen.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Strukturierte Analyse nach Incidents zur Ursachenfindung und Pr\u00e4vention.<\/p>\n","protected":false},"template":"","meta":{"kurzdefinition":"Strukturierte Analyse nach Incidents zur Ursachenfindung und Pr\u00e4vention.","synonyme":"","verwandte_begriffe":"","shop_ziel":"","stufe":""},"produktbereich":[],"hersteller":[],"produkttyp":[],"thema":[],"class_list":["post-625","glossar","type-glossar","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.it-resell.com\/blog\/wp-json\/wp\/v2\/glossar\/625","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.it-resell.com\/blog\/wp-json\/wp\/v2\/glossar"}],"about":[{"href":"https:\/\/www.it-resell.com\/blog\/wp-json\/wp\/v2\/types\/glossar"}],"wp:attachment":[{"href":"https:\/\/www.it-resell.com\/blog\/wp-json\/wp\/v2\/media?parent=625"}],"wp:term":[{"taxonomy":"produktbereich","embeddable":true,"href":"https:\/\/www.it-resell.com\/blog\/wp-json\/wp\/v2\/produktbereich?post=625"},{"taxonomy":"hersteller","embeddable":true,"href":"https:\/\/www.it-resell.com\/blog\/wp-json\/wp\/v2\/hersteller?post=625"},{"taxonomy":"produkttyp","embeddable":true,"href":"https:\/\/www.it-resell.com\/blog\/wp-json\/wp\/v2\/produkttyp?post=625"},{"taxonomy":"thema","embeddable":true,"href":"https:\/\/www.it-resell.com\/blog\/wp-json\/wp\/v2\/thema?post=625"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}