Cancellation Policy & Cancellation Form
A. Cancellation policy
Introduction
Consumers are entitled to a right of withdrawal in accordance with the following provisions, whereby a consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor related to their self-employed professional activity:
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last item.
To exercise your right of withdrawal, you must inform us (IT-RESELL.COM UG (limited liability), Tismarstrasse 24, 39108 Magdeburg, Germany, Tel.: +49 391 50548611, email: [email protected]) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form for this purpose, though this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period expires.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of any additional costs arising from your choice of a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we receive notification of your withdrawal from this contract. We will make this refund using the same payment method you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees in connection with this refund. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods without delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract.
Returns may only be sent to the following address:
IT-RESELL.COM, Helmstedter Chaussee 39a, 39130 Magdeburg, Germany.
The deadline is met if you post the goods before the expiry of the fourteen-day period.
We shall bear the costs of returning goods which, due to their nature, can normally be returned to us by post. You shall bear the direct costs of returning goods which, due to their nature, cannot normally be returned to us by post (freight goods), which are estimated at a maximum of approximately 100 euros for each such item.
You will only be liable for any diminished value of the goods if this is attributable to handling of the goods that goes beyond what is necessary to establish their nature, characteristics and functioning.
B. Cancellation Form
If you wish to withdraw from the contract, please complete this form and return it to us.
To
IT-RESELL.COM UG (limited liability)
Tismarstrasse 24
39108 Magdeburg
Germany
Email: [email protected]
I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*)
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Ordered on (*) ____________ / received on (*) __________________
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Name of the consumer(s)
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Address of the consumer(s)
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Signature of the consumer(s) (only for paper notifications)
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Date
(*) Delete as appropriate
